Kinshasa, February 4th, 2026 (CPA).- Improving primary and secondary education was discussed on Wednesday during a workshop organized for stakeholders in the educational province of Tshangu, east of Kinshasa, capital of the Democratic Republic of Congo. « This is a stakeholder mobilization workshop on behalf of the Ministry of National Education. The aim of this workshop is to emphasize the importance of quality education to stakeholders. And also, much more, on improving primary and secondary education in our country, » said Richard Malakani, database assistant for the Complaints Management Mechanism at the Ministry of National Education and New Citizenship. « (…) The aim of this initiative is to raise awareness and encourage stakeholders to improve their ability to promote the concept of quality. The Ministry of National Education is working with technical and financial partners. It is with this support that we are able to mobilize the financial and technical resources to ensure that teaching can be improved, » he added. “And also at the primary and secondary education levels, the quality should be better than it has been in previous years. We hope that the authorities will make it easier for us to mobilize teachers, parent committees, and civil society to take this issue to heart,” said Mr. Malakani.
The issue of the complaint management mechanism explained during this workshop
Ulrich Ndunzi, consultant and environmental specialist at the Ministry of National Education and New Citizenship
For his part, Ulrich Ndunzi, consultant and environmental specialist at the Ministry of National Education and New Citizenship, explained the complaint management process during this stakeholder mobilization workshop as part of the implementation of the PAAP and PEQIP projects by the Ministry of National Education and New Citizenship. “The issue of the complaint management mechanism, which is an institutionalized system within the Ministry of Education, and we are trying to identify the obstacles and risks that the project may face or that stakeholders may encounter in their work on this project, in order to propose and formulate recommendations and actions to be implemented to address these obstacles,” he said. “(…) they must have the information, they must support the implementation of the project in their jurisdiction. School administrators must be involved, because if they are not involved, how will activities be organized in terms of directing complaints to the various decision-making bodies?” emphasized Mr. Ndunzi. Among those attending the workshop were officials from the IPP, Diprocope, the deputy provincial education director, the deputy coordinator (of state-subsidized schools), Anapeco, Cepaco, Apeci, Upepac, Ymae, and Anapec, it was reported.